Delivery

All our deliveries are made using a courier service, delivery is usually within 3-5 working days. We will however endeavour to deliver to you within 7 days. On receipt of your order if delivery is expected to be over 7 days we will inform you of the stock situation and advise you of any delays.

UK

Click and collect in store will not incur a delivery charge.

We have a standard postage and packing charge of £8.99 which is not subject to UK sales tax (VAT) for all orders within the United Kingdom.

Please note we can NOT deliver alcohol outside the UK.

Scottish Highlands and offshore

For deliveries to Scottish Highlands and Islands an additional charge of £25.00 will be incurred for these deliveries and will be a 5 -7 day service.

Islands

For deliveries to the Isle of Man and Isle of White an additional charge of £25.00 will be incurred for these deliveries and will be a 5 - 7 day service.

Northern Ireland

For deliveries to Northern Island an additional charge of £25.00 will be incurred for these deliveries and will be a 5 - 7 day service.

Delivery Address

Please note that after despatch, any changes to the order delivery address will incur additional charges. We will deliver to the address as you enter it and cannot accept any liability for late or failed delivery if the quoted address is incorrect or incomplete. If you are not sure of the address we would recommend you check before proceeding with your order.

We regret that we are not able to accept orders to an address containing a PO Box number.

Delivery Attempts

Delivery is via a signature on delivery service. The delivery service offer a free pre delivery notification service where they will email or text before delivery,saying when the courier will deliver the package. If the recipient is out when our courier calls they will leave a card asking the recipient to make contact to arrange a second delivery attempt.

Two weekday delivery attempts are included in the delivery charge. Subsequent delivery attempts and address re-directions after despatch are chargeable. If the recipient fails to make contact with the courier in good time, the goods will be automatically returned to Czerwik and a charge will be made for the return and re-delivery of the goods to the original or alternative address. The purchaser will also be charged for any items which have become unsuitable for sale and need replacing.

*At point of order the purchaser can leave 'if out' instructions to be attached to the goods e.g. If out please leave with neighbour . Czerwik cannot be held responsible for damage or theft of goods where an 'if out' instruction has been issued by the purchaser.

If the order is being sent as a gift, we would advise that you call the recipient to let them know to expect a delivery. Some customers find it helpful to send the order to the recipient's work address.

Deliveries without signature

If you request that your order is left without being signed for in the delivery instructions section then this can be done however it is at your own risk as we cannot guarantee the safety of the order once it has been delivered.
** Delivery Times **
Courier deliveries are made up to 5:30pm - the courier is not able to specify delivery times.

Deliveries over the Christmas Period

To avoid disappointment, orders for guaranteed Christmas delivery (UK ) should be placed no later than 18th December. If ordering after this date please contact us for availability and delivery times and overseas customers.

Please note the last delivery date for all products will be Monday 19th December 2016

* Exceptions apply to some postcodes in outlying regions of the UK. Please call our team for more information on 01484 712444. Deliveries maybe delayed due to circumstances beyond our control, however all efforts will be undertaken to ensure that all delivery requests are met. Whilst we make every effort to ensure your order arrives on time, it may be delayed due to inclement weather beyond our control.